Terms

These terms govern your use of computingamerica.com, all four of its sections included, and nothing else. Any engagement is governed by a separate written agreement: a master services agreement, a statement of work, a managed services agreement, or some combination. Where those conflict with these terms, the signed agreement controls. The client portal and the applications reached through it are covered by the software license.

The party behind this site and behind those agreements is Hyrax LLC d/b/a Computing America.

Nothing on this site is an offer to contract, and nothing here is legal, financial, security or compliance advice. Service descriptions are informational, not binding quotes. Durations are indicative, and no figure on this site is a quote. Outcome figures describe what happened in a particular engagement under that client’s conditions, not what will happen in yours: all of it depends entirely on the specifics.

The first call is free and is general guidance only. It does not create a services relationship, and neither of us is obliged to proceed after it.

Every case study on this site is a verified engagement: it describes real work, and client names and identifying details are withheld under confidentiality agreements unless that client has agreed to be named. Its results are of two kinds, and each page says which of them it is showing. Where a result states a figure, that figure is a measurement taken on that client’s system under that client’s conditions. Where it states an outcome instead (a system still in service, a repository handed over, a defect fixed at its source) it is a fact about the delivered work rather than a measurement, and it is written that way rather than dressed up as a number. If we ever publish a narrative written to the shape of our work rather than drawn from a specific engagement, it will say so on its own page, in the summary of the work index, and in the machine-readable versions of both.

Neither kind is a prediction of what any other organization will achieve. Where you need substantiation before making a decision, ask us and we will tell you exactly what is behind a given figure.

The content, design and code of this site belong to Hyrax LLC. You may read, link to and quote it with attribution. You may not republish it wholesale or present it as your own.

Who owns what we build for you is a different question, and it is answered in the engagement agreement rather than here or anywhere else on this site. Ownership and licensing are agreed with you during scoping, because the right answer depends on what is being built and how you intend to use it.

Do not attempt to disrupt the site, access areas of it you have not been granted access to, scrape it at a rate that degrades service for others, or submit false information through the contact form. Separate rules apply to clients using services we operate; see the acceptable use policy.

Do not probe this site for vulnerabilities without written authorization. If you believe you have found a security issue, tell us at info@computingamerica.com and we will respond. We do not pursue people who report a genuine issue to us in good faith and give us a reasonable chance to fix it before disclosing it.

This site is provided as-is and as-available, without warranties of any kind to the extent the law permits us to disclaim them. We do not warrant uninterrupted availability.

To the extent permitted by law, Hyrax LLC is not liable for any indirect, incidental, special or consequential loss arising from your use of this site, and our total liability arising from the site is limited to the amount you paid to access it, which is nothing. None of this limits liability that cannot lawfully be limited. Liability arising from paid work is addressed in the engagement agreement, not here.

You agree to indemnify Hyrax LLC against claims, losses and reasonable costs arising from your unlawful use of this site or your breach of these terms.

Where we link to someone else’s site we are pointing at their work, not adopting it. We do not control what is on the other end and are not responsible for it.

We may revise these terms. The version on this page, under the effective date at the top, is the one that applies to your use of the site. Continuing to use the site after a change means the revised terms apply.

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the state and federal courts located in the State of Texas.

Hyrax LLC d/b/a Computing America is the entity behind this site; write to us at info@computingamerica.com.