Logistics & Supply Chain
Margins this thin don’t survive re-keyed data.
Freight runs on exceptions. The plan is fine until a driver is delayed, a dock is full, a partner sends a 214 with the wrong stop, or a customer changes an appointment window at 4:55pm. The systems that matter are the ones that surface the exception early and let a human resolve it in one screen; everything else is spreadsheet and phone call.
What we hear
The problems that actually show up.
Not a market overview. These are the specific failures that bring people to us in this sector.
Visibility that stops at the company boundary
You know where your own trucks are. Your customers are asking about the ones you brokered, and the answer currently involves three phone calls and a guess.
EDI onboarding measured in months
Every new shipper brings its own interpretation of X12. Without a mapping platform, each one becomes a project and the sales cycle absorbs the delay.
Settlement that leaks
Accessorials go unbilled, detention isn’t documented, and driver pay disputes take days to resolve because the evidence lives across four systems.
Appointment and dock chaos
Detention and demurrage are large, avoidable costs. They persist because scheduling, yard status and carrier communication are three disconnected processes.
What we build here
Systems we typically build in this sector.
Some of these are whole products; some are one screen that removed a week of manual work. Both count.
- Transportation management and dispatch consoles
- Carrier and shipper portals with real-time load status
- Dock scheduling, yard management and gate systems
- Driver mobile apps with offline capture, ePOD and HOS awareness
- Rating, quoting and accessorial settlement engines
- Track-and-trace aggregation across telematics and partner feeds
- Warehouse task management and slotting optimization
- Freight-spend analytics and lane profitability models
Integrates with
The estate you already have.
We work through supported interfaces, not screen-scraping that breaks at the next upgrade.
Built to
The standards this sector answers to.
Engineered in from the start. Retrofitting conformance costs several times as much and produces a worse result.
Case studies
Work in this sector.
Further reading
Written up at length.
- Systems5 min read
The badge nobody turned off
Collecting the card at the exit interview feels like the end of the offboarding. The card was never the thing that opened the door, and the record that did is usually held in more places than one team can name.
- Systems5 min read
Who is holding your mail
Your provider keeps the service running. Microsoft states in its own architecture documentation that the data inside it stays yours to protect, and the gap between those two facts is where mail-loss incidents live.
- Systems5 min read
The laptop that never came back
Device offboarding is filed as an asset-recovery problem, so it is measured in hardware returned. The expensive part is what leaves with the device and what stays live on it, and neither appears on an asset register.
Services most used here
Sources
- 1.49 CFR 395.8: Driver’s record of duty status (opens in a new tab), Electronic Code of Federal Regulations
- 2.X12 Transaction Sets (opens in a new tab), X12
Next step
Working in logistics & supply chain?
Bring the specific failure, not a requirements document. Forty-five minutes and we’ll tell you what we’d do about it.
- Phone
- (214) 723-2510
- Reply
- A person replies, not a sequence: within one business day, from someone who would be on the engagement.